03 — Enquiry

Send the details. We confirm the bed, the coach seat and the pick-up time in writing.

Every reply names the property and shows the full per-person total. Comparing options first? The group package list shows exactly what each trip includes.

Answers within one working day. Or write to contact@meditattiona.com.

02 · Contact details

Published channels, the Kyiv office, and how fast we answer


  • Email contact@meditattiona.com Written enquiries, timetable requests and invoices.
  • Phone +380 509 754 3958 Calls and messages, Monday to Friday, 09:00 to 18:00 Kyiv time.
  • Office address
    Business Center Gulliver, 1A Sportyvna Square, Kyiv, 01023, Ukraine
    Postal address for written requests and company documents.
  • Company meditattiona.com, LLC · EDRPOU 45216953

04 — Before you send

Cancellation, refund and change terms in short

Sending the enquiry form commits you to nothing. The terms below apply from the day the deposit clears, and the full policy always wins over this summary.

Deposit holds the seat
A deposit secures your place on the coach and the named accommodation. The balance is due on the date printed on your booking confirmation, not before.
Cancelling before departure
Cancel in writing to contact@meditattiona.com. The later you cancel, the larger the share of the package we can no longer recover from the coach operator and the property, so the refund shrinks in steps. The exact cut-off dates sit in the policy document.
Changing a name or a city
Moving a booking to another traveller is usually free while seats remain. Switching departure city depends on seat availability on that route.
What the refund never covers
Personal travel insurance, meals and personal spending sit outside the package and stay non-refundable through us.
If the organiser cancels the event
We refund the recoverable part of the package — bed, coach seat, and on-site host — and show you the arithmetic line by line.